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SERVICES

Accommodation

Byrom understands the dynamics of the hotel industry and creates the necessary partnership approach to match the commercial expectations of both customer and supplier. Since Byrom Plc's establishment in 1991, we have provided accommodation services for global sporting events and are proud to name FIFA, Ryder Cup Europe LLP, and CONCACAF Gold Cup among our clients.

Our unique reservation system Check-In™ allows Byrom to operate huge numbers of rooms across a wide portfolio of hotels. Designed and developed in-house, Check-In™ was introduced at the 1994 FIFA World Cup USA™. As our event experience has grown, Check-In™ has evolved into industry leading software to cater for the exacting standards required by the biggest Sporting Event Rights Holders in the world, covering contract management, sales and room allocation, fulfilment, and finally event reconciliation, all whilst providing essential financial integration.

Byrom has provided accommodation services to FIFA since the 1998 FIFA World Cup™ after serving the Local Organising Committee involved in USA ’94, and continues to operate in its role as FIFA Accommodation Office for FIFA's event calendar through its subsidiary company MATCH Accommodation AG for this year's 2018 FIFA World Cup Russia™.

Our 2018 calendar will also feature the 147th Open Championship, the 42nd Ryder Cup and the 68th FIFA Congress.

Hospitality

Our experience and expertise in product development ensures that we are market leaders in the design and delivery of the best sports hospitality products on offer. MATCH Hospitality AG, affiliated to the Byrom group, is the worldwide exclusive rights holder responsible for the delivery of FIFA’s Official Hospitality Programme through until 2023, encompassing the 2010 and 2014 FIFA World Cups™, the upcoming 2018 FIFA World Cup Russia™ and the future 2022 FIFA World Cup™.

The MATCH Hospitality team has extensive experience in end-to-end hospitality programme management, and is responsible for the event fulfilment, guest management, technical operations and catering for a portfolio of prestigious tournaments.

Through our well-established and comprehensive global sales network we reach corporate and individual customers with the desire to experience exceptional hospitality at the most sought-after sports programmes in the world.

Beyond the FIFA World Cups™, MATCH Hospitality AG has conducted successful hospitality sales operations for the UEFA EURO 2012™, the French Open Roland Garros and BNP Masters Paris and also the FIFA Confederations Cups since 2009 and the FIFA Women’s World Cups™ since 2011.

Ticketing

MATCH Services AG, within the Byrom group, has been responsible for delivering ticketing solutions for some of the world’s biggest sporting events, including the FIFA World Cups™ since Korea/Japan 2002. Our ticketing services and IT solutions are bespoke and innovative, having successfully delivered numerous major events.

We specialise in offering turn-key solutions and have pioneered systems specifically tailored to meet the evolving needs of our clients. At the centre of our ticketing solution is ‘ENTRADA’ our Ticketing Administration System, developed by our in-house software team. Since its launch for the 2002 FIFA World Cup Korea/Japan™ ENTRADA has been continually developed and upgraded to be able to rise to the ever growing complexity and demand for tickets in events such as the FIFA World Cup™.

Among many other innovations, Byrom created the ‘Team Specific Ticket’ concept for the 2002 FIFA World Cup™, a concept that has been used by every major international football competition since.

Beyond FIFA events, Byrom has also provided ticketing solutions to Ryder Cup Limited for the Ryder Cup Matches and to the A1 Grand Prix.

The 2018 Ryder Cup Matches will be the 10th Edition that GTS Events, a wholly owned subsidiary of Byrom, have operated the official ticket inclusive travel programme for the event. Providing up to 6,000 ticket inclusive travel packages through its network of approved agents and directly to the general public, Ryder Cup Travel Services has a travel itinerary to suit all requirements.

VIP Management

Byrom has unprecedented knowledge and experience of providing a VIP experience for event rights holders, organising committees, sponsors and government hosts in the unique environment of major sporting events.

We have served FIFA with the provision of services to its delegates and VIP guests for all FIFA Congresses, FIFA World Cups™ and FIFA Confederations Cups since 1998. Our bespoke management system generates the necessary data for FIFA transportation, accreditation, protocol and security departments to ensure that FIFA Congress and tournament delegates, VIP guests and dignitaries, enjoy a seamless experience.

Transportation and Logistics

We plan transport solutions that ensure a smooth operation on and in anticipation of event day. Our experience spans complex event transportation and logistic needs that require precise attention to detail and the ability to adapt to every potential scenario.

Our in-house travel department use bespoke operational systems that include contracting, supplier management, planning and account management. Our systems enable us to operate large numbers of group transportation needs during some of the world’s largest sporting events, as well as the intricacy of individual needs of VIP travel for dignitaries and VVIP’s. Our previous events have seen us operate a fleet of 500 coaches and manage 53,000 seats on flights for Tour Operators, Hospitality Clients and Commercial Affiliates at the FIFA World Cup 2010 in South Africa, as well as the implementation and operation of a park and ride system used by 195,000 spectators at the 38th Ryder Cup in 2010, which ran into an un-scheduled 4th day for the first time in the event's history.

IT Solutions

Our IT solutions and services enable the successful operational delivery of global sports events. We have cultivated a world-class internal IT team that have developed tailored, customised applications to meet the diverse and unique business requirements of our clients.

Byrom expertise covers the whole IT life-cycle, from specialised business consultancy and functional definition of systems, to software development, testing, implementation and post-roll-out support. Within Byrom we also have expertise in defining and managing the implementation of the necessary IT infrastructure such as power and connectivity to be deployed at the different event locations. Through its wholly owned subsidiary MATCH Services AG, Byrom has been FIFA’s complete event IT solution provider for the FIFA World Cups™, FIFA Women’s World Cups™ and FIFA Confederation Cup’s from 2009 to 2015.

Events

Upcoming events:

The legendary Paddock Club™ is an institution, with a 30-year history of exceptional hosting at one of the world's most glamourous sporting contests. There is simply no way to get closer to the F1® action, including rubbing shoulders with star drivers, past champions, engineers and managers - all regular visitors to the sumptuous Paddock Club™.


Visit the MATCH Hospitality Official F1 Paddock Club website

The Official Hospitality Provider authorised by FIFA to offer and guarantee exclusive ticket-inclusive hospitality packages for every match of the 2018 FIFA World Cup Russia™, directly or through its appointed Sales Agents


Visit the 2018 FIFA World Cup Russia™ Official Hospitality website

Carnoustie will host the 147th Open from 19 – 22 July 2018. The Open Accommodation Bureau is the official service that manages accommodation supply and demand for The Open.


Visit The Open Accommodation Bureau website

The 42nd Ryder Cup will take place at Le Golf National, Paris in September. The 2018 Ryder Cup Matches will be the 10th Edition that GTS Events, a wholly owned subsidiary of Byrom, have operated the official ticket inclusive travel programme for the event. Providing up to 6,000 ticket inclusive travel packages through its network of approved agents and directly to the general public, Ryder Cup Travel Services has a travel itinerary to suit all requirements.


Visit Ryder Cup Travel Services website

Our portfolio of events and clients include:

Byrom introduced its revolutionary Hotel Contract and Voucher System. It managed 3.2 million room nights during the event.

2002 introduced several innovations such as the Team Specific Ticket and the credit card conversion of tickets using kiosks.

Byrom provided the whole Accommodation programme as well as Ticketing services to the constituent groups.

MATCH Services and MATCH Hospitality delivered the Accommodation, Ticketing, Hospitality and IT programmes.

MATCH Hospitality was a sales agent to the EURO 2012 event.

MATCH delivered a high-performance ticketing sales website that gathered more than 2 million ticket requests in one single day.

Byrom has delivered the Accommodation programme in all Gold Cup editions since 2009.

Involved in all editions since 1997, Byrom delivered in '97 the largest floating accommodation operation using the QEII.

MATCH Hospitality was involved from 2012 to 2016 editions.

MATCH Hospitality has been involved since 2014 in all ATP Finals editions.

Map our experience

1991

Byrom was established

10

Byrom group affiliated offices worldwide

88

Major events worldwide

8

FIFA World Cups

19

Countries where we ticketed events

600

Hotels contracted in a single World Cup event

OUR GROUP

Byrom is headquartered in Manchester, United Kingdom and forms part of a family owned and run business that has more than 30 years experience in sports events management and with a group of affiliated companies which continues to provide unparalleled expertise in our industry. Our global offices include London, Rio de Janeiro Brazil, Barcelona Spain, Johannesburg South Africa, Moscow Russia, Hong Kong, Mexico City and Guadalajara Mexico; with an international team of over 300 people and more than 25 different nationalities.

Our companies include MATCH Hospitality AG, providing end-to-end hospitality programme management including commercial sales and event fulfilment; MATCH Services AG, the professional services company appointed by FIFA to provide ticketing services; MATCH Accommodation AG which provides event accommodation; and GTS Events Limited which operates both Ryder Cup Travel Services (RCTS) and ERC Rugby Travel providing accommodation and logistical support.

Contact us

Byrom plc, SEAMOS House, Brooks Drive

Cheadle Royal Business Park, Cheadle, Cheshire SK8 3SA

Tel: +44 (0) 161 492 1800

Fax: +44 (0) 161 492 1900

Email: enquiries@byrom.plc.uk